MedLook is comparable to many of the other packages on the market such as Medisoft, Lytec, Medical Manager, AltaPoint, EZClaim, Kareo, AdvancedMD, and a host of other medical billing software and medical practice management packages.
So what sets MedLook apart from the pack? Many things but you could say pricing, ease of use, and support top the list. The purchase price is a big differentiator and even more, the pricing for updates, upgrades, support, and maintenance. As of April 2010, every customer using MedLook 3.0 since February 2005 has had free access to all product updates without cost.
Naturally, we believe MedLook is as easy to use as any of the competing products but we are always trying to improve the ease of use, flexibility, and productivity (speed of entry and edit). Every attempt is made to make MedLook extremely attractive in this sense.
Our support is perhaps one of our best features. It's very affordable, but even more, we actually provide you the assistance you need in a timely manner in plain English. We are always trying to provide a better source of information to help our clients when they need it. As such have the traditional lines of assistance via manuals, help files, and live support via phone. We also take advantage of email, Facebook, forums, blogs, and video tutorials. We hide nothing from our clients or competitors - everything is always available on our website.
MedLook continues to grow its user base and functionality. Sometimes progress forward is difficult to measure as we improve on our existing features before rushing forward with new features. Happy customers are our strength.
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